Refund policy

Nexovoria.com is committed to providing a smooth and trustworthy shopping experience. If you are not fully satisfied with your order, we offer a 30-day return and exchange policy starting from the date of delivery.

Eligibility:
Items must be unused, in original packaging, and in the same condition as received.

How to Start a Return:
Please contact our support team at AlexandraSullivan1521@hotmail.com with your order number and reason for return. We will provide clear instructions and assist you throughout the process.

Refunds:
Once your returned item is received and inspected, refunds are processed within 5–10 business days and issued to your original payment method.

Exchanges:
If you request an exchange, a replacement will be shipped after the original item is received and verified.

Return Shipping Costs:
Return shipping costs are the responsibility of the customer unless the item arrives damaged, defective, or incorrect.